November Caregiver Newsletter
Before the holiday season begins, I wanted to take a brief moment to give the team some updates.
Waiver Clients: As many of you know, Align has recently been accredited to provide care for PASSPORT, COMCARE, and DODD clients. This is great news as there are not that many non-medical agencies providing care for these clients. New clients are coming in daily so it is extremely important for you to communicate with Judy as well as keep her up to speed with schedule changes.
Policy Updates: With the PASSPORT certification, it is CRITICAL that you perform great care in accordance to Align policies. If you have trouble with clocking in or out, please call the office before you leave the place of care. Since the care is being funded by Medicaid, Align will not be reimbursed for shifts that do not have both clock in and clock out on the Care Notes. If you want paid for these shifts, you MUST clock in and out. Also, Care Notes MUST be done after all visits. If you need a refresher course on Care Notes, the video is availabe here.
YouTube Channel: For all as a good refresher, Align has created a YouTube channel. It houses all the videos on skills, safety, and use of the online portal. For access, search for Align Home Health in YouTube or click here.
Holiday Party: Every year we like to set aside some time to reflect on the year and show our appreciation for all you do. We are requesting your input on thoughts for a holiday/ end of the year event. Over the next week or two, please text Judy your thoughts on your preference:
- Adult or Family Friendly?
- Dressy or Casual?
- During or After the holidays?
Everyone that responds will be entered into the holiday raffle, so get your votes in!
Recognition: Congrats to Sharon C. for hitting her first Milestone of 100 hours of service. Keep up the great work and thanks for providing great care.