June Caregiver Newsletter

June Caregiver NewsletterJune

Hello Team!  Hope that summer is finding you well.  Please bear with the length of this update but there are great things going on at Align that you will appreciate the details.

Updates From Last Newsletter

  • Quarterly Party: Thanks to all that showed up to the Nurse Week celebration at the new facility.  We had a great cookout and wonderful company.  And for those that could only stop by for a few minutes, we are glad that you did!
hungry_crowd
Nurse Week Party 2017: A Hungry Crowd!
world_tour
Nurse Week Party 2017: Tours on Align 1, Our New Shuttle Bus

 

 

 

 

 

 

men_at_work
Nurse Week Party 2017: The Men At Work

New News

  • New Format: We’ve standardized the heading of the newsletters to that folks can more easily find the information.  If you have any suggestions, don’t be shy.  Email or text Josh!
  • Daycare: Probably the greatest update that I’ve had the fortune to bring to everyone.  An exploratory committee met in early June to discuss creating a Daycare center exclusively for family members of our team.  There is much more work to be done but we are moving forward with this project.
    • How can you help?  As we move forward, we will be asking for your input and participation, again, don’t be shy.  It serves no one if we create a Daycare that isn’t compatible with anyone’s needs.
  • Corporate Challenge: In the future, Align is working to bring every member of the Align family healthcare and 401k.  In order to pay for these benefits, however, we need have growth to the tune of about 40-50 more Direct Care Staff to the team.  That said, given a long enough timeline, we will eventually hit this goal, but the faster we can hit this goal, the faster we will be able to roll out these premium benefits.
    • How can you help?  I challenge every member of the team, spread the word about Align Home Health and encourage your friends, colleagues, and people you know in the industry to apply.  There is no stronger reference than ‘word of mouth’.  By getting people you know to be good caregivers to onboard, we can continue to grow and the faster we can bring everyone more benefits.  It is in all of our hands!  Folks can apply at www.alignhomehealth.com/jointheteam

Caregiver Benefits: As we grow, our goal is to continue to bring more value to our team members in the form of incentives, bonus, and perks.  In short, having the best team members more than any other organization, means that you should be valued as the best team members.  So, this section will remain as a standard part of all newsletters moving forward and is reserved as a place for update regarding Caregiver Benefits…to which this month, there are many!

  • Holiday Pay: Starting July 4th, 2017, Direct Care Staff will receive holiday pay for holidays at the rate of 1.5 times your regular pay!
  • MyDealsApp: We have negotiated a partnership with My Deals.  It is discount app available on the Google Play Store and the iTunes for discounted rates on everyday things that you do anyways like Food, Shopping, and Entertainment.  Just click the links to install and contact Judy for the login credentials.  Some typical deals include:
    • Papa John’s – 25% off regular menu prices
    • Red Box – Rent 1, get another rental free
    • Monroe Muffler – $19.99 Oil Changes
    • Poelking Bowling – Free 2 games with purchase
  • First Aide Classes: We recently have had 2 team members achieve their certification to be able to teach first aide and CPR.  The class schedule will be sent out soon and will include evening and weekend classes so that everyone will be up to date!

Industry Corner: From time to time, here you can find industry updates from the care industry.  These are STATE REQUIRED READINGS for people in this industry in the State of Ohio.

  • Please visit the Health & Welfare Alerts website.  Catch up on all 2017 alerts.  The latest updates include:
  • Seizures: Changes in weather, particularly hot weather, can trigger seizures in people with specific disorders.  A good brush up article can be found by clicking here.

Finding Someone Doing It Right: We want to recognize a few members of our team who have gone above and beyond the call of duty with their clients.  With so many wonderful caregivers, it is very hard to pick.  With that said, caregivers for last month that were found “doing it right” are:

Last Month $10 Gas CardsmrT Good work

  • Elizabeth F.
  • Carlisha G.
  • Shacole H.
  • Bonnie H.
  • Mariah L.
  • Tracy M.
  • Francina (Fran) P.
  • Jami R.
  • Kaitlyn R.
  • Carolyn W.

The winner of the $100, “no call off” shifts for last month is:

  • Natasha (Tasha) S.

Final Thoughts: Again, thanks for powering through a long update, but there are many wonderful things going on at Align made possible through the efforts of our great team.  I hope to be reaching out to every member of the team over the next few months to check in and open a dialog so do not be surprised to see me calling on caller ID.  I encourage everyone to try new things and let me know what works and doesn’t.  Though we will never be perfect, only by being brave and trying new things will we discover.  Thanks!

May Caregiver Newsletter

May Caregiver NewsletterMay

Hello Team!

Happy Nurse Week everyone!  We wanted to give everyone some exciting updates!  Apologies for the lateness in the month but there has been a flurry of activity thus far.

Benefit Packages: As most of you know, we have moved into a new, wonderful building full of potential.  The hope is that it will afford us the opportunity to begin rolling out an inclusive set of classes, bonuses, and benefits for every team member.  Our goal is to continue to provide each member of our team more value than any other agency around.  I am pleased to say that this process has begun.

Starting in late May, Align will be offering in-house CPR & First Aid training to all members of our team!  Kinks are still being worked out and this is the beginning of many, but it is another way that we would like to say thank you for all you do.

For anyone who’s CPR & First Aid certification is set to expire in May or June, we will allow amnesty until our classes become available.

Quarterly Party Alert: More exciting new, quarterly parties will start this Friday, May 12th from 12pm to 2pm.  Stop by 1616 Mardon Dr, Dayton, OH 45432 for a cook out with all the fixin’!  Hope to see you there!  Its an opportunity to mingle with your team and see the building for those who have not!  If you are interested in coming but scheduled to work, please contact Judy to help make arrangements for you to attend.

 

Finding Someone Doing It Right:
Good Job Baby  We want to recognize a few members of our team who have gone above and beyond the call of duty with their clients.  With so many wonderful caregivers, it is very hard to pick.  With that said, caregivers for last month that were found “doing it right” are:

March

  • Star B.
  • Veronika F.
  • Amanda H.
  • Kaitlynn H.
  • Annie M.
  • Demetris R.
  • Hannah S.
  • Tiffany T.
  • Heidi H.

April

  • Stephen C.
  • Halie C.
  • Diana G.
  • LaChanda K.
  • Kesha W.
  • Kim Q.
  • Kathy S.
  • Natasha S.
  • Mikala V.
  • Nikki W.

The winner of the $100, “no call off” shifts for last month is:

  • Nancy G. (March)
  • Christy F. (April)

Final Thoughts: Happy Nurse Week Everyone!  One week out of the year says nothing about the great work you do to enrich everyone’s lives, but at least its a start!  From everyone at Align Home Health, sincerely thank you!

CNA Meme

February Caregiver Newsletter

February Caregiver NewsletterFebruary

Hello Team!

Hope the new year is finding everyone well and Happy Valentine’s Day!  We wanted to give everyone some exciting updates!  Apologies for the lateness in the month but there has been a flurry of activity thus far.

Align’s New Home: By now, many of you have stopped by our new headquarters, 1616 Mardon Dr, Dayton, OH 45432.  For those who have not, we encourage you to come out and see the progress.  The construction crew is on target to wrap up at the end of this month, opening the door to the next generation of Align Home Health.

New Caregiver Benefits: Now that we have moved into the new building, we have the room to bring you exciting and creative benefits as Align Team Members that were not available before.  We would like your input into what options you would use if we offered it.  Please take less than 2 minutes to fill out the linked survey.  All entries will be eligible for a gift card next month just for providing feedback.

Finding Someone Doing It Right:Congrats  We want to recognize a few members of our team who have gone above and beyond the call of duty with their clients.  With so many wonderful caregivers, it is very hard to pick.  With that said, caregivers for last month that were found “doing it right” are:

  • Jeannie A.
  • Bre’Anna C.
  • Latisha D.-R.
  • Carlisha G.
  • Bonnie H.
  • JaKeila J.
  • Fran P.
  • Miah M.
  • Carolyn W.
  • Nasandra W.

The winner of the $100, “no call off” shifts for last month is:

  • Kaitlyn R.

Final Thoughts: Hope everyone is off to the races in 2017.  As a reminder, keep Judy updated with your availability.  There are shifts that need covered practically every day as well as new clients.  If you want more hours, reach out to her with a time to discuss your needs and we will get you taken care of.  Providing for and serving our Caregivers remains our number one priority!

January Caregiver Newsletter

January Caregiver NewsletterJanuary

Hello Team!

Happy New Year to all!  We wanted to give everyone some exciting updates!

Knowledge Corner: A couple items to refresh…

  • 24 Hour Call – If there is a reasonable chance that you will not make your shift, it is appreciated if you could let the office know day before if you know.  Whether its childcare issues or you think you may be coming down with an illness, just giving us a heads up that there might be an issue helps in prevention planning with your clients.
  • Clock In/Out Policy – Just a friendly reminder, in order to get paid for a shift, you must clock in and out.  Without this information, we can be fined during audits.  Calling into the office to let us know that you have arrived is appreciated but is NOT a substitute for using the clock in and out system.  So please, clock in and out for every shift, even if you are late and/or leaving early.

Healthcare Updates: Please visit the health and welfare alerts website.  A new update has been posted regarding Winter Weather Advisories.  Remember, for those caregivers working with Special Needs clients, this is STATE REQUIRED READING.

Align’s New Home: I am pleased to announce that Align has moved to a new facility located at 1616 Mardon DR, Dayton, OH 454321616 Mardon

The new facility is going to allow us to grow and expand while offering our team a place for activities and classes.  With the space, given interest from the team, we hope to host activities that are relevant to you.  The vision of the new building is that it is very much your place!  Over the next month or so, the first floor will be renovated to be a state of the art facility where events can be hosted.  In the meantime, think about what type of events you would attend?  We have the space, but you have the collected interest.  If the team is interested and is willing to participate, Align can arrange and facilitate.  For instance, First Aid & CPR Training, Child Care, College Study Sessions, are all possibilities.  The way we see it, if there are 10 members of the team interested in Tuba Lessons and are willing to pay $5, that means we can arrange and pay a teacher $50 to come in and teach.  So, over the next two weeks, think about what you would like us to look into hosting.  A survey will be sent out for your input.  I encourage everyone, too, to stop by and check out your new home base!

 

 

Finding Someone Doing It Right:  Again, we want to recognize a few of our team who have gone above and beyond the call of duty with their clients.  With so many wonderful caregivers, it is very hard to pick.  With that said, caregivers for last month that were found “doing something right” are:

  • Chiquita A.
  • Steve C.
  • Erin D.
  • Christy F.
  • Diana G.
  • Tracy M.
  • Tasha S.
  • Skyla U.

 

The winner of the $100, “no call off” shifts for last month is:

  • Hannah S.

Congrats to all the winners.  Please contact the office to make arrangements to receive your gift cards!

Final Thoughts: Here’s to the start of a healthy and happy 2017.  Thank you for all the efforts through 2016.  As a reminder, if there are things you need or suggestions you have, please do not hesitate to reach out.  Home health is a team sport and everyone at Align is here to support you!

December Caregiver Newsletter

December Caregiver NewsletterDecember

Hello Team!

Welcome to Winter!?!.  We wanted to give everyone some exciting updates!

Knowledge Corner: There has been some questions about the mileage and clocking out.  When you clock out and are asked about miles, the miles in question are those that you transported clients in your vehicle only.  Related to this,  transporting clients in the caregiver’s vehicle is only allowed if specifically listed in the Plan of Care.  If you have any question, please do not hesitate to contact Judy or Josh for clarification.  Every client’s plans are a little different, so we are here to help.

Holiday Party: Align’s holiday party is tentatively scheduled for late January/early February.  Everyone’s holiday season is busy enough so the goal is to set some time aside that we can enjoy ourselves.  For those who have not been, the holiday party is typically a casual, family friendly event.  News to come on this!

Inclement Weather: With the midwest winter weather potentially upon us, our #1 priority is caregiver safety.  The weather is monitored closely and if weather either getting bad or predicted to be bad, provisions will be made to keep everyone safe.  If you have any questions or issues when weather strikes, please contact the office for assistance.

Free CEU’s: As a reminder, all Align Caregivers are required by the State to have at least 8.0 CEU’s per year.  For anyone with any existing CEU’s for 2015 or 2016, please send us copies or take pictures of the certs with your phone and email/text.  For those needing CEU’s, there are great resources online for FREE CEU’s.  We use and recommend http://ce.nurse.com/FreeCE.aspx for all CEU’s.  Registration is fast and free it is creates a cert that you can keep if ever you are audited by the State.

Healthcare Updates: Please visit the health and welfare alerts website.  A new update has been posted.  Remember, for those caregivers working with Special Needs clients, this is STATE REQUIRED READING.

The new article is Priority One and is a short read.  Its a good refresher on emergencies and risks.

Finding Someone Doing It Right:  Again, we want to recognize a few of our team who have gone above and beyond the call of duty with their clients.  With so many wonderful caregivers, it is very hard to pick.  With that said, caregivers for last month that were found “doing something right” are:

  • congratsVeronika F.
  • Elizabeth F.
  • Haley G.
  • Nancy G.
  • Amanda H.
  • Kesha K.W.
  • Amanda M.
  • Annie M.
  • Dee R.
  • Nikki W.

The winner of the $100, “no call off” shifts for last month is:

  • Tiffany T.

Congrats to all the winners.  Please contact the office to make arrangements to receive your gift cards!

Final Thoughts: 2016 has been an exciting year.  Without contributions from our entire team, Align would not be the success that it is.  I urge everyone to carve out a little time each day to recognize how you change and effect people’s lives every day for the better.  Our client’s are better off because you chose to be a caregiver while Align is better off having each of you on the team.  Thanks again for all you do and we look forward to a fruitful 2017!

November Caregiver Newsletter

November Caregiver NewsletterNovember

Hello Team!

Welcome to Fall!.  We wanted to give everyone some exciting updates!

Finding Someone Doing It Right:  Align Home Health continues to be recognized by industry professionals for having the best team in Montgomery, Greene, and Clark counties.  Not a week goes by that a client, social worker, or friend does not go out of their way let us know how good members of our team are.  With that in mind, we would like to recognize these folks.  So starting this month, we will be giving away 10 gas cards every month to individuals who continue to provide great care, communicate well with the office, and go beyond the call of duty.

Also, to those individuals who have had no called off shifts in a given calendar month, they will be entered into a monthly drawing for a $100 gas card.

All contest winners will be published in the newsletter for recognition by the team!

Free CEU’s: As a reminder, all Align Caregivers are required by the State to have at least 8.0 CEU’s per year.  For anyone with any existing CEU’s for 2015 or 2016, please send us copies or take pictures of the certs with your phone and email/text.  For those needing CEU’s, there are great resources online for FREE CEU’s.  We use and recommend http://ce.nurse.com/FreeCE.aspx for all CEU’s.  Registration is fast and free it is creates a cert that you can keep if ever you are audited by the State.

Free Health & Welfare Alerts: We have begun using a website to keep everyone updated on health and welfare alerts.  The articles are short and meant to keep you posted on things effecting our clients on a periodical basis.  If you have a couple minutes, open the link and read the top article.  The most recent article, Preventing the Flu, is particularly important this time of year and is MANDATORY READING for any caregiver who takes care of DODD clients.

In Closing:  Thanks again to the effort of every single caregiver on the team.

June Caregiver Newsletter

June Caregiver NewsletterJune

Hello Team!

Happy Summer!  We wanted to give everyone exciting updates on new items this month!

Pizza Week:  Thanks to all of those folks the week of 6/13 who were able to make time to come by the office for lunch.  There were some great exchanges of ideas as well as lots of yummy pizza.  A lot of the updates this month come directly from feedback from Caregivers just like you.  We hope to continue to have events where we can all come together and exchange ideas and get better as a team.  So, again, thanks for all that participated.

Finding Someone Doing It Right:  Following best practices and being quick with communication is key when situations with clients/traffic/family/illnesses are developing.  Keeping the office up to speed allows them to best support people in the field as well as helping with scheduling of new clients.  A member of our team since November excels in hand’s on care as well as the administrative side of home care.  She always gives us a heads up on field issues, responds quickly even if it is just to say she is not available, and communicates availability updates.  Please help me congratulate Nancy Gon a job well done!!

Mobile Telephony App: As referred to last month, we have a free trial of the new Align Telephony App!  It is available on Iphone and Android and makes the clock in process easier than calling in.  All information is available at your fingertips, has mapping built in, and allows for easier shift sign off at the end of a shift.  The free preview lasts through June with available training on YouTube.  Please install and let us know your feedback.  If you find value in it, we will keep it after the free preview is over.

Policy Changes: Stemming from some great feedback from the team during Pizza Week, we have some policy changes to make our services better and provide caregivers with a better work environment:

  • Uniform Policy: Requested by clients and caregivers, alike, the uniform policy has been opened up to include any and all, non-torn/worn scrubs.  This includes any colors, patterns, or prints.
  • Tardiness: Starting July 1st, paychecks will include a separate line item deduction for any lateness reflected in your clock in time on that check.  We just want to make everyone aware of your missed earning opportunity.  Time made up at the end of the shift will count toward lateness if available.
  • Errand Services: We are now licensed for errand services.  Given feedback from the Caregivers that they would prefer this as an option to provide better service to their clients, we amended our policy.  Using your discretion, the policy is to allow one (1) trip per week of no more than ten (10) miles per trip as these miles are not reimbursable.
  • Referral Bonus: We are implementing a referral bonus for all Caregivers.  Team members will receive a $50 bonus for each candidate that is hired, on-boarded, after the candidate receives their first review.

Employee Benefits: We are in the early stages of putting together a benefits program for all team members.  Because we have such a large team, that represents significant purchasing power that we can leverage to area businesses for discounts for goods and services that you may already be using.  For instance, we have spoken with the fine folks at Scrubs & Beyond and for all current employees of Align Home Health, you can receive a 20% discount on all items.  Please contact Josh with suggestions on area providers that you would like Align to approach for discounts.  More information on this will come as it develops!

In Closing:  Thanks to every member of the team.  We have heard great feedback from clients so please continue the good work!

May Caregiver Newsletter

May Caregiver NewsletterMay

Hello Team!

Happy Spring to all, though mother nature might not agree.  Nonetheless, there are good days ahead.  We wanted to take a couple minutes to keep everyone up to date on this month’s events.

Summer Availability: If you know that your availability is changing over the Summer please let us know as soon as possible.  As part of the Align team, we will do whatever we can to work with you to accommodate any changes.  Communication is key is getting this worked out so let us know how we can help.  This includes any vacations as well!

Finding Someone Doing It Right:  Like I’ve said before, with human beings and healthcare, things change hour to hour.  At times, we have all felt overwhelmed when giving our best.  We recently had a caregiver recognize that she needed some additional lessons with a client’s mechanical lift.  Because she stepped up and asked for help, we were able to get her some extra training on different lifting techniques.  From this, she has received glowing reports from her clients.  Please help me congratulate Ashleigh S. on a job well done!!

Housekeeping: Some light housekeeping on policies.

  • Mileage: Mileage is only reimbursable when you transport a client in your vehicle AND it is approved in their Plan of Care binder under the Transportation Section.  If you have any questions, please ask.
  • Clock In/Out: It is required that you clock in and out of every shift either from your smartphone while at the residence or with the client’s phone at the time of scheduled appointment.  If this does not occur, the insurance company can (and has) rejected the claim in which case you may not be compensated for the shift.  If an issue arises, please contact us immediately.
  • CEU’s: All Align Caregivers are required by the State to have at least 8.0 CEU’s per year.  For anyone with any existing CEU’s for 2015 or 2016, please send us copies or take pictures of the certs with your phone and email/text.  For those needing CEU’s, there are great resources online for FREE CEU’s.  We use and recommend http://ce.nurse.com/FreeCE.aspx for all CEU’s.  Registration is fast and free it is creates a cert that you can keep if ever you are audited by the State.

Coming Soon: We are working with our software company, Axiscare, to bring to you a caregiver App.  This all-in-one software will allow you to view the Plan of Care, make easier the clock in and out process, and allow you to digitally sign off on care notes at the end of your shift.  More on this to come.

In Closing:  For anyone that we did not get to speak with personally, HAPPY NURSES WEEK.  For everything you do, for the many lives you shape, for caring when you do not have, please accept our most humble of congratulations.  Thanks everyone!

Nurse Week

 

January Caregiver Newsletter

January Caregiver NewsletterJanuary

Hello Team!

To the new year!  We wanted to take a couple minutes to keep everyone updated on this month’s events.

Drawing Results: Last month’s drawing was about information that should be added to the Plan of Care binders as well as anything Align as an organization can do to provide better service and value to our caregivers and clients.  We’ve received some great suggestions and will do the drawings at the Holiday Party!

Holiday Party: As you likely know, the Holiday Party is scheduled for Saturday, February 6th from 5pm-8pm.  Please RSVP to reserve seats for you and a guest.  Dinner and non-alcoholic drinks will be provided.  Alcohol will be available for purchase.

Client Mileage:  When clocking out, the system asks for your mileage.  This mileage is intended only to be miles you transport clients in your vehicle and not miles you drive to the client’s home.

Available Hours:  For anyone looking for additional hours, please let us know.  We have hours with new clients available.  Also, anyone looking to consolidate from multiple agencies into more availability with Align, we are in a position to make commitments, just let us know.

Finding Someone Doing It Right: As we all know, life happens quick in home health.  If issues present themselves, please continue to let the office know as soon as possible.  This allows us to find replacements.  Recently, a member of the team stepped up at the last minute to take a couple pop up shift to help out.  It was short notice and she stepped in to assist a client in need.  Please help me congratulate Tena M. on a job well done!!

Monthly Drawing:  The drawing is still open to send in any suggestions and thoughts you have about how we could be a better agency.  Not only are you, as an Align caregiver, on the front lines of client care, your experiences with other agencies give you keen insight on the industry.  We valuable what you have to say so please send suggestions in.  After the drawings, we will compile a list and look to implement the items.  Good luck!

December Caregiver Newsletter

December Caregiver NewsletterDecember Caregiver Newsletter

Hello Team!

Happy holidays to all.  We wanted to take a couple minutes to keep everyone updated on this month’s events.

Monthly Drawing: Last month’s drawing was about the holiday party.  Of those who responded about their preferences, Kaytlynn K., was drawn as the winner of the $25 gift card.  Congrats Kaytlynn!

Holiday Party Results: Results from the team indicated by a majority that the team prefer the party to be a family friendly, casual, event after the holidays.  We are finalizing the date and venue for a late January event that we can all attend and enjoy.  Details will be sent in early 2016!

Clock In/Out: As a reminder, in order for Align to be reimbursed and for you to be paid, you MUST clock in and out with every shift as well as sign off on your care notes weekly.  This is mandatory per Medicaid.  Our telephony software recently received an update to make this process easier.  If you have problems at the time you are clocking in or out, while at the client’s home, please call the office and we will help you through the process.

Finding Someone Doing It Right: Starting service with a new client almost always comes with a “getting to know you” period and though AlignMATCH helps reduce this, client expectation management is one of the biggest hurdles.  Recently, with a new client, an Align team member, found herself confronted with this challenge.  After considering changing clients, she instead gave it one last chance.  She engaged the client, sat with them and talked about a strategy that gave the caregiver a clear plan forward that would make the client happy and the client felt as though they were involved in their own care process.  Please help me congratulate Shawnta D. for a job well done!!!

December Drawing: We are working with our software company to update our care plan template and plan of care binder.  As a team member of Align, we would love to know what information you would like to see in the care plan or a recommendation of how to make the binder a more useful tool.  For every suggestion you make, an entry for the December drawing will be entered for a chance to win a gift card.  Please send all suggestions to Judy.  The winner will be revealed in next month’s newsletter.

In Closing: 2015 has been an exciting year.  Without contributions from our entire team, we would not be who we are today.  I urge everyone to carve out a little time each day to recognize how you change and affect people’s lives every day for the better.  Our client’s are better off because you chose to be a caregiver while Align is better off having each of you on the team.  Thanks again for all you do and we look forward to a fruitful 2016!

December Caregiver Newsletter